Cooke Brothers technical sales team provides a fast, accurate information service and responds to specific enquiries by phone, fax, e-mail or on the web site. Each customer’s order is dealt with individually using a computerised order entry system. Production planning is bar coded, controlling order management throughout the company. This ensures that Cooke Brothers customers can normally expect a scheduling service to meet their stringent ‘just in time’ delivery requirements.

On completion orders are despatched using the company’s own delivery vehicles or by world-wide carrier. Small quantities from the ‘off the shelf’ ranges are available from the Cooke Brothers Direct trade sales counter service.

All Cooke Brothers Phoenix architectural hinges are made to high specifications and require minimum maintenance. Correctly specified and properly fitted, these hinges will provide trouble free operation for the lifetime of the door.